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Hotstreak Casino is an online gaming brand operated by BV Gaming Limited, a company incorporated in Gibraltar with company number 42734. We provide regulated online casino and betting services to residents of Great Britain in full compliance with all legal requirements and licensing standards. This document offers a comprehensive overview of our operational principles, regulatory obligations, and corporate commitments.

Corporate Information

Hotstreak Casino is owned and managed by BV Gaming Limited. The company is registered in Gibraltar and operates at Suite 2B, 143 Main Street, Gibraltar. Our operations for customers in Great Britain are licensed and regulated by the UK Gambling Commission under account number 39576. This regulatory oversight ensures that all gaming and betting activities provided by Hotstreak Casino meet the highest standards of fairness, transparency, and player protection as required by UK law.

Licensing and Regulation

BV Gaming Limited, trading as Hotstreak Casino, holds a remote operating licence issued by the UK Gambling Commission. This licence authorises us to offer casino and betting services to residents of Great Britain. Our activities are subject to regular audits and compliance checks to ensure adherence to the Gambling Act 2005 and associated regulations. We are committed to maintaining the integrity of our operations and providing a secure, transparent, and fair gaming environment for all users.

Responsible Gambling

Hotstreak Casino maintains a strict responsible gambling policy. We offer tools and resources to help users manage their gambling activities, including deposit limits, time-outs, self-exclusion options, and links to independent advice organisations. We are committed to protecting vulnerable persons and minors from the risks associated with gambling. Our staff is trained to identify signs of problem gambling and respond appropriately according to established procedures and best practices in the UK market.

Player Protection and Security

We are dedicated to safeguarding the personal and financial information of our users. Hotstreak Casino uses advanced security technology and encryption protocols to ensure data confidentiality and integrity. We comply with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our privacy policy outlines the types of information we collect, how it is used, and the rights of users regarding their personal data.

Game Fairness and Transparency

All games offered on Hotstreak Casino are supplied by licensed and reputable software providers. Each game is regularly tested for fairness and randomness by independent third-party agencies approved by the UK Gambling Commission. The results of these tests are subject to regulatory review. We publish information about return-to-player (RTP) rates and game rules to ensure transparency and support informed choices by all players.

Customer Support

Our customer service team is available to assist with account queries, responsible gambling support, or technical issues. Hotstreak Casino provides several contact options, including email and live chat, for the convenience of our users. All communications are handled in accordance with our privacy policy and relevant legal requirements.

Anti-Money Laundering and Identity Verification

Hotstreak Casino implements robust anti-money laundering (AML) procedures as required by the UK Gambling Commission. All users are subject to Know Your Customer (KYC) checks to verify identity, age, and address. Additional verification may be requested in accordance with AML regulations. These measures are designed to prevent financial crime and ensure the safety and security of our platform for all users.

Commitment to Continuous Improvement

Hotstreak Casino regularly reviews and updates its policies and procedures in line with evolving legal and regulatory requirements. We welcome feedback from our users and stakeholders as part of our commitment to continuous improvement and corporate responsibility.

  • Operator: BV Gaming Limited
  • Registered Address: Suite 2B, 143 Main Street, Gibraltar
  • UK Gambling Commission Licence: 39576
  • Jurisdiction: Great Britain

For more information about our licence, policies, or terms of use, please refer to the relevant sections of our website or contact our support team directly. You can also find details about Hotstreak payments and Hotstreak bonuses in their respective sections.